Terms of Service

These Terms of Service ("Terms") are entered into by and between Nkingi Group, a Delaware corporation operating the AIfsop platform ("Company," "we," "us," or "our"), and you or the entity you represent ("Customer," "you," or "your").

By clicking "I agree," signing an order form, or accessing or using the AIfsop platform and associated services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy and Cookie Policy, each of which is incorporated herein by reference.

If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity.

AIfsop is a cloud-based Software-as-a-Service ("SaaS") operations platform designed for restoration companies engaged in water mitigation, mold remediation, fire damage restoration, and reconstruction services. The Service includes, without limitation:

• Project management and job tracking tools
• Team scheduling, assignment, and time-tracking features
• GPS location auditing and route optimization
• Equipment inventory management and barcode scanning
• Customer and insurance adjuster portals
• Electronic document signing (e-signature) workflows
• AI-powered scheduling assistance and insights
• Psychrometric data collection and reporting
• Financial reporting, commission tracking, and billing integrations
• Email and SMS communication tools

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. New features are subject to these Terms unless explicitly stated otherwise.

The Service is intended solely for use by businesses and their authorized personnel. To use the Service, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Not be a resident of, or an entity formed in, any jurisdiction where use of the Service is prohibited by applicable law
• Represent a legitimate business entity or act as an authorized agent of such entity

By using the Service, you affirm that all information you provide is accurate, complete, and current. The Service is not intended for personal, consumer, or household use.

You agree not to, and not to permit any User to:

• Use the Service in violation of any applicable law or regulation
• Transmit any content that is unlawful, harassing, defamatory, obscene, or otherwise objectionable
• Attempt to gain unauthorized access to any systems, networks, or accounts
• Reverse engineer, decompile, or disassemble any portion of the Service
• Introduce malicious code, viruses, or other harmful materials
• Interfere with or disrupt the integrity or performance of the Service
• Scrape, harvest, or collect data from the Service without our prior written consent
• Resell, sublicense, or otherwise commercialize the Service without our prior written authorization
• Use the Service to send unsolicited commercial communications
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Use the GPS or location features to conduct surveillance without the knowledge and consent of the persons being tracked

We reserve the right to investigate any suspected violation of these provisions and to take appropriate legal or administrative action.

The Service allows you to upload, store, and share files, photos, documents, floor plans, moisture readings, GPS coordinates, and other content ("Content"). You represent and warrant that:

• You own or have all necessary rights to submit the Content
• The Content does not infringe any third-party intellectual property, privacy, or other rights
• The Content does not contain personally identifiable information of individuals without their consent
• The Content complies with all applicable laws

You acknowledge that photos, documents, and GPS data uploaded through the Service may contain metadata. You are responsible for reviewing and managing such metadata before uploading. We are not responsible for Content you upload.

Each party agrees to maintain the confidentiality of the other party's non-public information ("Confidential Information") disclosed in connection with the Service, using at least the same degree of care used to protect its own confidential information, but no less than reasonable care. Neither party shall disclose the other's Confidential Information to any third party without prior written consent, except to employees, contractors, or advisors who have a need to know and are bound by obligations of confidentiality no less restrictive than those herein.

These obligations do not apply to information that: (a) was already known to the receiving party; (b) is or becomes publicly available through no fault of the receiving party; (c) is independently developed; or (d) is required to be disclosed by law or court order, provided the receiving party gives prompt written notice where legally permissible.

The Service integrates with third-party providers including Stripe (payment processing), OpenAI (AI features), Google Maps (location services), Resend (email delivery), and others. Your use of such integrations is subject to the applicable third-party terms and privacy policies. We are not responsible for the availability, accuracy, or conduct of third-party services.

Links or integrations within the Service to third-party websites or services do not constitute our endorsement of such third parties.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NKINGI GROUP DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that any results obtained from use of the Service will be accurate or reliable. You assume the entire risk as to the quality and performance of the Service.

AI-generated content, scheduling suggestions, staffing insights, and estimates produced by the Service are for informational purposes only and do not constitute professional legal, financial, engineering, or operational advice. You should independently verify any AI-generated output before relying on it for business decisions.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NKINGI GROUP, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless Nkingi Group and its officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; (d) Customer Data submitted through your account; or (e) your violation of any applicable law.

We reserve the right to assume exclusive control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Subject to the arbitration provisions above, each party irrevocably consents to exclusive jurisdiction and venue in the state and federal courts located in the State of Delaware.

We reserve the right to modify these Terms at any time. We will provide notice of material changes by: (a) email to the account Owner at least thirty (30) days prior to the effective date; (b) prominent notice within the Service; or (c) updating the "Last Updated" date at the top of this page. Your continued use of the Service after the effective date of modifications constitutes acceptance of the revised Terms.

If you do not agree to the modified Terms, you must stop using the Service and cancel your subscription before the effective date of the changes.

For questions, concerns, or legal notices regarding these Terms, please contact:

This document was prepared for informational purposes. Nkingi Group recommends consulting qualified legal counsel to ensure these Terms are appropriate for your specific business circumstances and comply with all applicable laws.